Instructure Status

All Systems Operational

Instructure Operational

Canvas Operational

Canvas LMS Operational

Canvas Catalog Operational

Canvas Commons Operational

Student ePortfolios Operational

Canvas Studio Operational

Canvas Credentials Operational

Canvas Mobile Operational

Student Pathways Operational

Canvas Data 2 Operational

Elevate Operational

Elevate K-12 Analytics Operational

Elevate Data Quality Operational

Elevate Data Sync Operational

Elevate Standards Alignment Operational

Elevate Data Hub Operational

Impact Operational

Learn Platform Operational

Mastery Operational

Mastery Connect Operational

Item Bank Operational

Online Testing Operational

Support Tools Operational

Support: Phones/Chat Operational

Support: Webform/email Operational

AWS Region Operational

ca-central-1 Operational

eu-central-1 Operational

eu-west-1 Operational

us-east-1 Operational

us-west-2 Operational

ap-southeast-1 Operational

ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 16, 2024

No incidents reported today.

Apr 15, 2024

CSV reports may not be generating in Canvas Catalog

Resolved - This incident has been resolved.
Apr 15, 15:54 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 15:49 MDT

Update - We are continuing to investigate this issue.
Apr 15, 13:13 MDT

Investigating - We are currently investigating this issue.
Apr 15, 13:07 MDT

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

Rollcall attendance not updating grades in Canvas

Resolved - Between Apr 8, 2024, 2:57 AM MDT and Apr 10, 2024, 2:57 PM MDT there was a disruption with Rollcall attendance reporting and grade updates. Users were unable to receive attendance reports reliably and did not see points added for attendance in courses.
Apr 8, 02:57 MDT

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

Some students unable to submit to assignments when Assignment Enhancements are turned on

Resolved - This incident has been resolved.
Apr 5, 11:30 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 11:17 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 5, 11:13 MDT

Investigating - We are currently investigating some students being unable to submit to an assignment when Assignment Enhancements are turned on.
Apr 5, 11:00 MDT

Apr 4, 2024

No incidents reported.

Apr 3, 2024

Some users may be getting page errors when loading Canvas

Resolved - This incident has been resolved.
Apr 3, 16:42 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 3, 16:37 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 3, 16:30 MDT

Investigating - We are currently investigating this issue.
Apr 3, 16:06 MDT

Apr 2, 2024

A small subset of users may have experienced long load times when accessing Canvas.

Resolved - Some users may have experienced long load times when accessing Canvas for a short period of time.
Apr 2, 07:30 MDT

Some Users in EMEA May Encounter Errors When Accessing Catalog

Resolved - This incident has been resolved.
Apr 2, 04:51 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 04:19 MDT

Update - We are continuing to work on a fix for this issue.
Apr 2, 04:02 MDT

Update - We are continuing to work on a fix for this issue.
Apr 2, 03:42 MDT

Update - We are continuing to work on a fix for this issue.
Apr 2, 03:27 MDT

Identified - The ongoing Canvas incident is impacting some Catalog functionality.
Apr 2, 03:12 MDT

Some Users in EMEA May Encounter Errors When Accessing Canvas

Resolved - This incident has been resolved.
Apr 2, 04:35 MDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 2, 04:19 MDT

Update - We are continuing to work on a fix for this issue.
Apr 2, 04:02 MDT

Update - We are continuing to work on a fix for this issue.
Apr 2, 03:42 MDT

Identified - The issue has been identified and a fix is being implemented.
Apr 2, 03:21 MDT

Update - We are continuing to investigate this issue.
Apr 2, 03:15 MDT

Update - We are continuing to investigate this issue.
Apr 2, 02:53 MDT

Update - We are continuing to investigate this issue.
Apr 2, 02:41 MDT

Update - We are continuing to investigate this issue.
Apr 2, 02:29 MDT

Investigating - We are currently investigating this issue.
Apr 2, 01:54 MDT