All Systems Operational
Dashboard Operational
Kimono Platform API Operational
Kimono Platform Operational
Integrations Operational
90 days ago
99.96 % uptime
Today
Canvas Integration ? Operational
90 days ago
99.91 % uptime
Today
Gauge Integration ? Operational
90 days ago
100.0 % uptime
Today
Kimono Directories for Active Directory Operational
90 days ago
100.0 % uptime
Today
Kimono Directories for G Suite Operational
90 days ago
100.0 % uptime
Today
Kimono Grades Operational
90 days ago
99.91 % uptime
Today
SIF Zone Services Operational
Infrastructure Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
DNS Name Servers Operational
DNS Provisioning Operational
Support ticketing system Operational
API Services Operational
Kimono Storage Space (US) Operational
90 days ago
100.0 % uptime
Today
Kimono File Storage ? Operational
90 days ago
100.0 % uptime
Today
Salesforce NA3 Operational
AWS s3-us-standard Operational
Kimono US2 Operational
90 days ago
100.0 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Kimono Platform Operational
90 days ago
100.0 % uptime
Today
Kimono Platform API Operational
90 days ago
100.0 % uptime
Today
SIF Zone Services Operational
90 days ago
100.0 % uptime
Today
Integrations US2 Operational
90 days ago
100.0 % uptime
Today
Canvas Integration Operational
90 days ago
100.0 % uptime
Today
Gauge Integration Operational
90 days ago
100.0 % uptime
Today
Kimono Directories for Active Directory Operational
90 days ago
100.0 % uptime
Today
Kimono Directories for G Suite Operational
90 days ago
100.0 % uptime
Today
Kimono Grades Operational
90 days ago
100.0 % uptime
Today
Infrastructure US2 Operational
90 days ago
100.0 % uptime
Today
Infrastructure Operational
90 days ago
100.0 % uptime
Today
AWS apigateway-us-east-1 Operational
AWS apigateway-eu-central-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Resolved - We have not seen a repeat of the incident since applying the changes. We are marking this incident as resolved.

We have added more alerts to our services based on the discovery of this issue to ensure a more expedient response to this kind of issue in the future.
Apr 6, 13:06 MDT
Update - The mitigation strategies that were applied are continuing to have the intended positive effect. We have not seen a repeat of the issues that occurred last night.

We will continue to monitor for the next couple of hours.
Apr 6, 11:24 MDT
Monitoring - We identified the US1 Zone Integration Server issue and have applied some mitigation strategies to improve the performance. We applied these approximately 15 minutes ago and haven't seen the issue reoccur.

We will continue to monitor this and provide further updates.
Apr 6, 09:20 MDT
Update - We are still investigating the outage with US1 ZIS. We don't have any updates yet as to the cause or an immediate resolution. We will update as soon as we have an update.
Apr 6, 08:36 MDT
Investigating - We’re currently experiencing degraded performance issues with the US1 Zone Integration Server. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.

Users may be experiencing 503s when attempting to connect to the Zone Integration Server at zis2.kimonocloud.com

Next update in 30 minutes.
Apr 6, 07:35 MDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021
Completed - the scheduled maintenance has completed for all platforms. All systems are back operational.

Thank you for your patience.
Apr 3, 13:51 MDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 08:00 MDT
Scheduled - We'll be performing planned database maintenance on all platforms (EU, CA, US1, US2).

During this time, the dashboard will be unavailable. All APIs will return a 503 Service Unavailable response. SIF Agents will also receive an HTTP 503 Service Unavailable response.
Mar 31, 15:58 MDT
Apr 2, 2021

No incidents reported.

Apr 1, 2021

No incidents reported.

Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.